Privacy Policy
Effective date: 10 July 2026
Effectivra StitchLab (“we”, “us”, “our”) respects your privacy. This Policy explains how we collect, use, disclose, and safeguard information when you visit our website and purchase courses. If you do not agree with the terms of this Policy, please do not access the site.
1. Information We Collect
- Account and contact details: name, email address, optional phone number.
- Transaction information: purchased courses and amounts (processed by our payment provider; we do not store full payment card data).
- Communication content: messages you send via forms or email.
- Usage data: pages visited, device/browser information, approximate location, and referrers, collected via cookies or similar technologies.
- Local device storage: favorites (“Fallows”) and cart data stored in your browser’s localStorage.
2. How We Use Information
- Provide and improve our services, including course delivery and support.
- Process transactions and send purchase confirmations.
- Respond to inquiries and provide customer care.
- Personalize content, measure performance, and analyze usage trends.
- Maintain safety and integrity, prevent fraud, and enforce our Terms.
3. Legal Bases for Processing
We process personal data based on: performance of a contract (purchases), your consent (marketing emails), legitimate interests (site security and improvements), and legal obligations (tax and accounting).
4. Cookies and Similar Technologies
We use cookies to remember preferences, maintain sessions, and measure site performance. You can control cookies through your browser settings. Refusing cookies may impact site functionality. A cookie banner on our site lets you consent or decline non-essential cookies.
5. Sharing of Information
- Service providers: payment processors, analytics, hosting, and support tools.
- Legal compliance: to comply with applicable law, regulation, or valid legal process.
- Business transfers: in the event of a merger, acquisition, or asset sale.
6. Data Retention
We retain personal data for as long as needed to provide services and meet legal obligations. Course access records may be retained to support lifetime access. Favorites and cart data stored in your browser can be cleared at any time by you.
7. Your Rights
Depending on your location, you may have rights to access, correct, delete, or port your data, and to object to or restrict certain processing. To exercise rights, contact us at [email protected].
8. Security
We implement administrative, technical, and physical safeguards designed to protect personal information. No method of transmission or storage is 100% secure; we cannot guarantee absolute security.
9. International Transfers
Your information may be transferred to and processed in countries other than your own. We take steps to ensure appropriate protections are in place where required.
10. Children’s Privacy
Our services are not directed to children under 13. We do not knowingly collect information from children. If you believe a child has provided us data, contact us and we will take appropriate steps.
11. Changes to This Policy
We may update this Policy from time to time. The “Effective date” above reflects the latest revision. Continued use after changes means you accept the updated Policy.
12. Contact Us
If you have questions about this Policy or our data practices, email [email protected] or call +1 (415) 555-0176.